{"id":20,"date":"2025-07-29T15:48:55","date_gmt":"2025-07-29T15:48:55","guid":{"rendered":"https:\/\/xstore.8theme.com\/elementor2\/industrial-power-tools\/?page_id=20"},"modified":"2025-08-01T14:33:40","modified_gmt":"2025-08-01T14:33:40","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/pigeonfree.com\/staging\/refund_returns-2\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>CONSENT TO REFUND POLICY<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This Refund Policy governs purchases made through <strong>birdfreeproducts.com<\/strong>, owned and operated by <strong>Bird Free Products<\/strong> (\u201cCompany,\u201d \u201cwe,\u201d or \u201cus\u201d). The term \u201cyou\u201d refers to the purchaser of products on our Website. By making a purchase, you agree to this Refund Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>RETURNS AND REFUNDS<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We want you to be happy with your purchase. If you are not completely satisfied, you may return most unused, unopened items within <strong>30 days of delivery<\/strong> for a refund.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items must be returned in their <strong>original condition and packaging<\/strong>.<\/li>\n\n\n\n<li>Shipping costs are non-refundable unless the return is due to our error or a defective product.<\/li>\n\n\n\n<li>Refunds will be processed within <strong>5\u20137 business days<\/strong> of receiving your return.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>NON-RETURNABLE ITEMS<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The following items are not eligible for returns or refunds:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Products that have been <strong>used, installed, or altered<\/strong>.<\/li>\n\n\n\n<li>Custom or special-order products.<\/li>\n\n\n\n<li>Clearance or final-sale items.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>RETURN PROCESS<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contact us at <strong><a>sales@birdfreeproducts.com<\/a><\/strong> or <strong><a>robbie@birdfreeproducts.com<\/a><\/strong> with your order number and reason for return.<\/li>\n\n\n\n<li>We will issue a <strong>Return Authorization<\/strong> and instructions.<\/li>\n\n\n\n<li>Ship the product back to us following the provided instructions.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Returns received without prior authorization will not be accepted.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>DAMAGED OR DEFECTIVE PRODUCTS<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your order arrives damaged or defective, please contact us within <strong>7 days of delivery<\/strong> with photos of the issue. We will arrange for a replacement or refund at no additional cost to you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last Updated:<\/strong> July 2025.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CONSENT TO REFUND POLICY This Refund Policy governs purchases made through birdfreeproducts.com, owned and operated by Bird Free Products (\u201cCompany,\u201d \u201cwe,\u201d or \u201cus\u201d). The term&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/pigeonfree.com\/staging\/wp-json\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pigeonfree.com\/staging\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pigeonfree.com\/staging\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pigeonfree.com\/staging\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pigeonfree.com\/staging\/wp-json\/wp\/v2\/comments?post=20"}],"version-history":[{"count":3,"href":"https:\/\/pigeonfree.com\/staging\/wp-json\/wp\/v2\/pages\/20\/revisions"}],"predecessor-version":[{"id":3681,"href":"https:\/\/pigeonfree.com\/staging\/wp-json\/wp\/v2\/pages\/20\/revisions\/3681"}],"wp:attachment":[{"href":"https:\/\/pigeonfree.com\/staging\/wp-json\/wp\/v2\/media?parent=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}